We work with many companies and the many plans those companies administer. This can be a confusing area for patients, and we always suggest you ask Jamie or Jean in the front office to investigate what benefits your plan pays with us. While the first question patients ask is generally whether we are “in-network” or “out of network” for their plan, it ends up that the details of each plan’s benefits are the most important area to investigate. We have found that out-of-network benefits on one plan are little different than their in-network benefits, while in other plans there is a big difference.
With still other plans, we have discontinued our participation in those networks due to intrusive, restrictive policies that did not allow us to provide the level of quality or personal care our patients have come to expect, and found that the patients were quite happy with the benefit levels they receive even after that change. Again, if you have questions about your plan’s coverage when we provide your care, please ask and we will find out for you.